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  Home » Catalog » FAQ » FAQs
FAQs

Frequently Asked Questions

  1. What are the collars made out of?

  2. How long does it take for my collar to be made?

  3. What options are available for my collar or harness?

  4. How are your collars shipped?


  1. What are the collars made out of?


    Our collars are made out of 100% cotton fabric over a sturdy core of craft fuse.  We have found that many pets have allergies to nylon and polypropylene webbing against  their neck.  These allergies usually show as fur loss along the neck where the collar is.  Using the cotton collars seems to eliminate this problem in most pets.



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  2. How long does it take for my collar to be made?


    All our collars are handmade once the order is received.  During non-holiday times your collar(s) will be completed and shipped within 1 week.  You will be notified within 24 hours of receiving your order when your collar is expected to be complete.  I will also notify you once your order is shipped.  Please try to order ahead for the holidays.

    Completion and shipping times can be up to 2 - 3 weeks.  Notice will be posted on this website when there will be delays beyond 1 week in completion.



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  3. What options are available for my collar or harness?


    We are always exploring new options for our collars.  We have recently added the option of  colored hardware.  We also offer name embroidery personalization on our collars.  That is right... you can have your pet's name on their own collar.


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  4. How are your collars shipped?


    We prefer to ship your items USPS Priority Mail but we do also have the option available to ship USPS First Class.  Please be aware the USPS First Class shipping can take from 2-9 days compared to 2-4 days USPS Priority Mail.  All shipping includes Delivery Confirmation. 


    International collars ship First Class Mail International.  We have found this to be the most economical way to ship worldwide.



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